Confirm the meal date with your customers

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Confirm the meal date with your customers

Confirm appointments with clients the day before if meeting for breakfast, or the same day if meeting for lunch or dinner. Things happen and mistakes happen.

Arrive early to secure last minute details. This is the perfect time to hand over your credit card to the maître d’ and avoid the hassle of receiving the bill.

Watch the seats. Your guests should have the best seats, namely the ones with a view. As a guest, sit in the least desirable seat: the one facing the wall, the kitchen or the bathroom.

In addition to politeness, the placement of your guests is also of strategic importance. When greeting a customer, sit at a right angle to each of them and not across the table. If you have two customers, place one in front of you and the other at your side. Sitting between them, you feel like you’re watching a Wimbledon game and trying to follow the conversation.

Let your guests place their order first. You can suggest some foods that are useful for you. If you recommend specific products, include the price range. Order as many dishes as there are guests, no more and no less, to ensure the meal runs smoothly. It’s awkward when one of you orders an appetizer or dessert and the other doesn’t.

As the host, you decide when to start a professional conversation. This depends on many factors, such as the time of day and how well you know your customers. There isn’t much time for breakfast, so get to work quickly. Wait to order during lunch so no one disturbs you. Dinner, a more social occasion, is a time to build relationships. Limit your professional conversations and have them after you complete your major.

If you know your customers well, you have a better basis for discussions. However, because you have developed a business friendship, you can avoid small talk when time is of the essence. If you don’t know your customers well, spend more time getting to know them before talking about the business.

Sometimes you just have to use your judgment when deciding when to go to work, because if you wait too long your customers may wonder why they were invited in the first place. If you start too early, guests may think you are more interested in their money than their own.